Head of Product Development and Client Enablement, SVP

Charles River focuses intently on delivering market leading and feature-rich technology wrapped in an exceptional client service experience. This is a senior-level role that is functionally responsible for determining Product Strategy for the Charles River Investment Management Solution, in addition to product ownership and responsibilities for business development/partnerships, client enablement/solutioning, Charles River for Private Markets, and Charles River Wealth product organizations.

In terms of product strategy, the role includes working directly with our Client Advisory Board members, key clients, and development market intelligence to shape the future direction of our Platform. Ultimately this person must ensure our products are compelling, differentiated and demonstrate value to our customers and the market.

This role will set long-term product vision aligned with company growth, revenue, and market positioning; translate business strategy into a prioritized, multi-year product roadmap; and drive product portfolio-level decisions (build vs. buy vs. partner).

This Product Strategy role is intended to serve as a key subject master expert and thought leader in this space for CRD. Lastly, the SVP is expected to drive AI adoption across the R&D organization, leading up our key AI initiatives across the firm.

• Defining Product Vision
• Supporting Strategic Sales
• Working with Strategic Clients to align to technology needs
• Providing market analysis & serving as an “Industry Voice” for CRD and State Street
• New Business Development & Partnerships

• Serve as the Product leader and executive accountable for overall management of AI/automation-based solutions, CRPM and Wealth product lines.
• Responsible for overseeing the innovation and improvement of the business’s product as well as the day-to-day product activities in such a way that ensures that the product is constantly growing to suit the consumers’ needs.

• Establishing and leading a new product function of SMEs designed to partner directly with clients in solutioning against the product roadmap. The objective is to increase client satisfaction, reduce issues, and better inform future development efforts.
• Continuing to manage and support the Client Enablement with internal and external solutioning, and influence how new partners are integrated into the CRIMS ecosystem

• Managed our 3rd party partnership ecosystem, both from a relationship and product integration perspective.

• Serve as the executive owner for innovation and AI strategy across Charles River Development and the Alpha Platform. This role will oversee a team that is responsible for transforming AI from experimentation and productivity tooling into enterprise-grade, client-facing platform capabilities that drive differentiation, growth, and long-term competitiveness.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

Join us in shaping the future.