Manage the warehouse’s operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards.
- Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
- Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory
- Partner with sales, inventory control, and operations support to ensure availability of products
- Plan long-range labor needs based on sales forecasts and input from management
- Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members
- Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times
- Analyze operational reports to identify trends and recommend solutions to management
- Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.
- 5 years warehouse operations or direct warehouse management experience
- Experience with Warehouse Management System (WMS)
- Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
- Ability to effectively present information to customers, clients, and employees of the organization
- Proficient computer skills, including Microsoft Office Suite
- Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
- Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
- Ability to work a flexible work schedule and shift, including weekends if needed
- Must be comfortable with various noise levels, at times, can be loud