The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Operate a register and/or software system to complete cash and credit card transactions.
- Answers phone calls and emails and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
- Communicates closely with all departments to ensure a seamless guest experience.
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Search Front Desk Agent - National Center for Employee Development (NCED) jobs near Norman, OK, US, 73071 → Browse all live jobs
This posting was published by Aramark on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.