Data Center Traveling Team Operations Supervisor - 1st Shift - Travel

- Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions

- Audit daily order processes; ensure all orders are sent to each site

- Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions

- Oversee service provider performance and engage providers for service improvement

- Communicate order changes with warehouses and coordinate shipment schedules

- Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

- Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.

- Familiarity and ability to comply with TSA security procedures.

- Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.

- Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel

- 2 years of experience in customer service, distribution or logistics in a manufacturing environment

- Availability to work extended hours as needed, which may include early mornings, evenings and weekends

- Capacity to quickly learn and achieve proficiency in new software applications

- Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience

- Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures

- Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations