Concession Stand Lead - Washington State University

The Concession Stand Lead is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

COMPENSATION: The Hourly rate for this position is $18.50 to $18.50. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

- Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks

- Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.

- Prepares and builds food items according to standardized recipes and directions

- Properly stores food by adhering to food safety policies and procedures

- Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.

- Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs.

- Replenishes food items and ensure product is stocked to appropriate levels

- Adheres to all alcohol service policies and safe drinking guidelines including checking patrons' identification

- Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.

- Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs

- Adheres to Aramark safety policies and procedures including proper food safety and sanitation

- Previous supervisory experience in a related role preferred - Must be able to work the following days: 9/5/26, 9/12/26, 10/10/26, 10/17/26, 10/31/26, 11/21/26. - Previous food service experience required - Must be able to obtain food safety and MAST certification - Exhibit and practice the highest level of guest satisfaction skills - Basic accounting knowledge and experience managing inventory required - Willing to accept change, new procedures, and constructive comments - Ability to establish relationships with guests and co-workers - Demonstrated organizational skills to improve efficiency - Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes - Demonstrate consistent professionalism in the execution of daily assignments - Must be able to work independently with limited supervision - Demonstrates excellent guest service skills - Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays