At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office Administrator to be the first point of contact for our customers and help keep our front office running smoothly.
If you enjoy working with people, thrive in a fast-paced environment, and have experience in the collision repair industry, we'd love to hear from you.
Respons ibilities
- Greet customers and provide a welcoming, professional experience
- Check customers in and assist with vehicle drop-offs and pick-ups
- Communicate repair updates to customers throughout the repair process
- Answer incoming phone calls and respond to emails professionally
- Schedule appointments and coordinate with the production team
- Create, update, and manage repair orders using CCC ONE
- Match invoices and receipts to repair orders and maintain accurate records
- Process customer payments and assist with basic office accounting tasks
- File and organize repair documentation and insurance paperwork
- Assist with administrative tasks to support daily shop operations
- Maintain a clean and organized reception area
Qualifications
- Previous experience in a collision repair shop or automotive service office preferred
- Experience using CCC ONE management software strongly preferred
- Bilingual in English and Spanish (required)
- Excellent customer service and communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Positive attitude and team-oriented mindset
- Competitive hourly pay ($16.00–$20.00/hour)
- Full-time, stable employment (40 hours per week)
- Friendly, team-oriented work environment
- Opportunity to grow within a respected collision repair business
- Ongoing training and professional development
If you're passionate about customer service and want to be part of a team that values quality, integrity, and professionalism, we'd love to meet you.