Provides fast, friendly service by answering all incoming calls in a professional manner and actively engaging with customers to assess and fulfil their needs. Maintains sales area, ensuring that it is clean, fully stocked and well-organized. Prepares invoices and accepts payments using computer.
May make deliveries using company vehicle and test/install car batteries for walk-in customers.
- Drive increased sales by asking open-ended questions to determine customers' needs, answering questions, discussing available options (good, better, best) and suggesting related items (upselling).
- Answer all incoming calls promptly and in a professional manner.
- Accurately prepare invoices and accept payments using computer.
- Working knowledge of computers and applicable systems is required
- Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
- Demonstrates good organizational skills and can prioritize tasks
- Works with a high degree of accuracy and attention to detail
- Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
- Must be able to occasionally lift up to 75 lbs. without assistance
- Ability to sustain extended periods of sitting, standing and walking throughout the day
- Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)