Field Service Technician I

Field Service Technician I Location US-IL-Itasca Company Canon U.S.A., Inc. Requisition ID 34321 Category Field Service Position Type Full-Time Workstyle Full-Time On Site About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story.

We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Your Impact In this position, you’ll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.

Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

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