Market Managing Director - Institutional Asset Management

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Market Managing Director within PNC's Institutional Asset Management organization, you will be based in Dallas, TX.

In this position, you will manage an experienced team in the Dallas and Houston markets. The team includes sales, client service, and investment professionals responsible for PNC’s OCIO, 401(k), Custody and proprietary fixed income solutions. You will own the responsibility for your market’s business plan, P&L, AUM/AUA growth, and client retention.

You will actively participate in the market’s new business development and client service/retention activities. The Market Managing Director will serve as the face of PNC Institutional Asset Management in the community, as well as interfacing internally with other key PNC leaders and executives in your market.

• Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers. Oversees team(s)'s financial results. Has broader span of control than Leader I. Participates in and drives the development of goals and strategies.
• Leads and influences to achieve the objectives of the team(s). Monitors business results/metrics and adapts sales strategies and tactics. Develops and oversees the execution of account and sales plans.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks. Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Leads the team to bring the full range of PNC's products and services to the client. Assists other team members in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
• Develops team members while monitoring progress against goals. May support the development of other managers. Identifies high-potentials and creates winning teams. Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.
• May coach team members on skills needed to analyze, evaluate and mitigate credit risk.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally
• Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values
• Role models our values with transparency and courage.
• Enable Change
• Takes action to drive change and innovation that will transform our business.
• Achieve Results
• Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best
• Raises the bar with every talent decision and guides the achievement of all employees and customers.

Preferred Skills Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented

Competencies Communicating for Impact, Conflict Management, Decision Making and Critical Thinking, Managing Multiple Priorities, Sales Management, Sales Negotiating, Selling.

Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years.

At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.