We’re looking for a QA Engineer who cares about product quality end-to-end. You’ll work on Coupler.io — a no-code data integration and analytics platform that provides instant access to 400+ sources and processes millions of records daily, helping ensure its reliability, accuracy, and smooth integrations. You’ll focus on how the product works in real conditions: testing integrations, investigating edge cases, and resolving complex issues together with engineering, product, and support teams What are we looking for?
Testing & QA expertise:
- Strong experience with manual testing and end-to-end validation
- Experience in investigating customer issues and performing root cause analysis
- Experience in API testing (working with docs + real behavior, identifying inconsistencies)
- Experience in building and improving QA processes Technical skills:
- Strong debugging and problem-solving skills, including log analysis (CloudWatch, Logs Explorer)
- Good understanding of networks, HTTP, APIs, and web/client architectures
- Experience with version control systems (GitHub, GitLab, etc.)
- Experience using AI tools for workflow optimization Communication & mindset:
- Ability to translate technical concepts for different audiences (engineering ↔ non-technical)
- Strong sense of ownership and accountability
- Structured, detail-oriented approach
- Fluent English (written and spoken) Would be a plus
- Experience with Playwright (TypeScript) Your responsibilities
- Analyze requirements, test functionality, and identify defects and edge cases
- Own investigation of complex customer issues through L3 support, driving root cause resolution
- Validate third-party API integrations across testing and production environments
- Partner with engineering and product to resolve issues and improve system reliability
- Improve QA practices and elevate debugging and investigation standards
- Support releases and ensure stable rollouts with active post-release follow-up