Vendor Partnerships Coordinator (Home Services)

This is a hands-on role focused on building and maintaining Casa's vendor network.

You'll spend much of your time identifying, recruiting, onboarding, and supporting service providers across a wide range of home service categories. You'll work closely with our Concierge and Operations teams to ensure we have reliable, high-quality vendor coverage wherever our members need support.

This is not a traditional vendor management role overseeing a large established network. We're looking for someone excited to help build the systems, processes, and relationships that will allow Casa to scale.

- Source and recruit vendors across home service categories including plumbing, electrical, HVAC, appliance repair, landscaping, handyman services, cleaning, and more

- Conduct outreach via phone, email, referrals, and local research

- Identify coverage gaps and proactively recruit providers to fill them

- Support vendor acquisition efforts ahead of market launches

- Own the vendor onboarding process from first conversation through activation

- Collect and verify required documentation including insurance, licenses, W9s, and agreements

- Ensure vendors understand Casa's expectations and operating procedures

- Monitor vendor responsiveness, reliability, and service quality

- Identify top-performing vendors and opportunities for improvement

- Build repeatable workflows for sourcing, onboarding, and vendor management

- Partner with Operations leadership to improve scalability and efficiency

- Experience in recruiting, vendor management, property management, marketplace operations, or a related field

- Comfortable making outbound calls and building relationships

- Ability to manage multiple priorities in a fast-paced startup environment

- Experience working with contractors, vendors, or service providers

- Experience in home services, property management, hospitality, or local marketplaces

- Experience launching new markets or building operational processes