LWC, Inc.

Security Operations L2 Support

Contract · Durham, NC

✓ Verified live on the employer's own system · added 3290 days ago

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Skills & tools

TroubleshootingRecordkeepingManagementB2B SalesEmbeddedSecurity

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Full job description

Troubleshooting L2 incidents and closing incidents on the ITSM tool and updating the KB documentation.

Log analysis and management – (move logs from log server to reduce memory consumption / resource utilization)

Building and troubleshooting VPN B2B ipsec tunnels. On Cisco ASA

Bluecoat ( filter web traffic on corporate networks) changes.

Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade)

Resolve incidents provided by the Symantec SaaS SOC up to an L2 experience level

Using the Symantec SOC portal for analyzing the logs, user administration, security control items

Documentation / risk register / run book / SOP (verification)

Blue Coat Secure Web Gateway, CAS, Future = SSL-V appliance

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This posting was published by LWC, Inc. on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.