Job Description for Project Support Coordinator The Project Support Coordinator position will be responsible for providing help and support with day-to-day tasks the EGW Compliance Center in Carrollton, TX. The successful candidate will be responsible for ensuring the facility is organized and that daily tasks are completed efficiently.
The Proctoring portion of the position involves supervising examinations and tests to prevent cheating and ensure fair administration. This role requires vigilance, meticulous attention to detail, and strong ethical standards. Proctors are responsible for creating an environment conducive to testing, verifying the identification of test-takers, and addressing any issues that arise during the examination process.
They play a key role in the integrity of the evaluation process. The primary duties and responsibilities for this position include:
- Scheduling and Coordination: Managing calendars, scheduling contractors for evaluations.
- Assuring the evaluator scheduled is qualified to evaluate the tasks being performed.
- Communicating with the clients and contractors to assure smooth
- Record Keeping: Maintaining organized files, databases, and records.
- Office Management: Ordering supplies, managing inventory, and assisting with general office tasks.
- Support to Staff: Providing administrative assistance to managers and other
- Data Entry and Management: Entering and managing data in various systems.
- Invoicing customers using EGW business management software.
- Problem Solving and Initiative: Addressing issues, anticipating needs, and offering solutions.
- Ensure the testing environment is quiet and free from distractions
- Address any issues or disruptions that occur during the test
- Ensure compliance with EGW’s evaluation policies and procedures
- Strong Communication: Both written and verbal communication skills are essential.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
- Computer Proficiency: Familiarity with office software and databases.
- Time Management: Ability to meet deadlines and manage schedules effectively.
- Attention to Detail: Accuracy in data entry and document preparation.
- Problem-Solving: Ability to identify and resolve issues independently.
- Customer Service: Providing friendly and helpful support to colleagues and clients.
- Confidentiality: Handling sensitive information with discretion.
- Adaptability: Willingness to learn new skills and adapt to changing priorities.
- Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person
- Welcoming visitors to the building, organizing security clearance and showing them to meetings
- Booking meeting rooms for colleagues and arranging meeting schedules
- Processing invoices, tracking receipts, inputting expenses and other basic bookkeeping tasks
- Ordering new office equipment, such as stationery, printer refills or staff uniforms
- Ensure the testing environment is quiet and free from distractions
- Address any issues or disruptions that occur during the test
- Ensure compliance with EGW’s evaluation policies and procedures
- Capability to lift and move examination materials as needed