Reimbursement Coordinator

The Reimbursement Coordinator will support the assistance program team with processing daily health insurance claims, reimbursements, and monthly accounts receivable reports. The Reimbursement Coordinator will use self-awareness and resrouces to find creative solutions to challenges.

• Submit health insurance claim forms and explanation of benefits to designated assistance programs for reimbursement in a timely manner.
• Follow-up with claim submission issues.
• Process payments from assistance programs using DMA Pay Terminal.
• Follow-up, track and document all EFT payments from assistance program.
• Assist Front Desk in confirming enrollement into copay assistance programs if needed.
• Respond to emails/faxes regarding all copay assistance programs.
• Enter patient information into assistance programs, document balance tansfers and add accurate, detailed notes to each account.
• Participate in patient call backs.
• Answer questions and directs other calls to the appropriate person or department.
• Provide consistent, excellent customer service.
• Pleasantly greet all patients by telephone or via email.

• Detail-oriented, excellent organizational, communication and time management skills.
• Must be able to multi-task, problem solve and produce high quality of work.
• Ability to read an explanation of benefits, incuding copay, coinsurance, deductible, and PR Codes.
• Must be comfortable sing the phone and speaking with peograms representative.
• Previous medical reception experience is preferred.
• Must be able to use several computer programs at once.
• Knowledgeable about asistance programs guidelines, including itmely filing, backdate period, enrollemtn period and payable drug and or administration codes.
• Knowledgeable about commerical and government insurance carriers.
• Excellent data entry and accurate keyboard skills.
• Resourceful and ability to identiy obstacles and collaborate with staff to discuss potential solutions
• Bachelor's degree is preferred

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Referral program
• $85,000-90,000year