Office Clerk

- Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets. - Process applications for occupancy in accordance to HUD and Fair Housing regulations. - Assist in performing income certification, re-certification, and verification functions. - Keeps office files, records, and reference materials in neat and accurate order.

Maintains resident files in neat order in accordance with established filing systems. - Process requests for maintenance work orders from residents according to established maintenance policies. - Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks. - Compose general correspondences, memos, etc.

Proofreads copy for spelling, grammar, and layout, making appropriate changes. - Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing. - Provides records and reports as required by supervisor in an accurate and timely fashion.

- Assist as needed with managing tenants.

- Create, submit, follow-up with work order(s). - Comply with Silvercrest Operating Procedures Manual and Salvation Army policies. - Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff. - Will be required to perform other duties as requested by Supervisor.

- Ability to speak Cantonese or Mandarin required.

Pursuant to the San Francisco Fair Change Ordinance, we will consider for employment qualified applicants with arrest and conviction records.