Experience: 2+ years
- A strong people leader - you coach in the moment, give clear direction, bring out the best in people, and love being a part of their growth
- Friendly and passionate about hospitality - you're always leading by example to make a customer's day
- Detail obsessed -you hold a high bar for product quality, cleanliness, and organization, and ensure standards are met consistently across your team
- Operationally minded - you act with intent, purpose, and ownership to keep shifts running smoothly, efficiently, and on rhythm
- Adaptable and solutions-oriented - you stay calm under pressure and flex as things change in a fast-paced environment
- Passionate about coffee and/or matcha - you lead by example and share that enthusiasm with your team
- Inclusive team builder - you foster a positive, respectful environment and know how to bring different personalities together
- Lead the shift with clarity and confidence directing, coaching, and supporting the team while owning the floor
- Train new team members alongside your General Manager and the Training Team
- Continue to train others as we evolve to ensure we are achieving our standards across product quality, safety, and hospitality
- Delight our customers with consistent, welcoming and engaging hospitality, taking the opportunity to turn every customer into a regular
- Step in to handle customer or team issues in a calm, positive, and solutions-oriented way
- Maintain a clean and organized environment upholding both Local Department of Health and Blank Street standards at all times
- Be an integral part of our world class team using the best equipment, coffee, and matcha in the industry
- Partner with our Operations and Marketing teams for events and promotions to expand our brand to new customers
- Set your team up for success by mastering different company procedures such as cash handling, inventory, waste tracking, and opening and closing processes.
- 2+ years' experience in a customer service leadership position, preferably in hospitality or coffee
- 18+ years of age
- Able to lift 25+ lbs, and to stand for long periods of time
- Availability that meets the needs of our cafes
- Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorized to work in the US: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify"
- $19.50/ per hour + tips
- A comprehensive Barista accreditation and training program
- Clear pathways for career growth and development with opportunities to step into leadership roles
- Tenure based paid time off
- Commuter benefits
- Sick time
- 1.5x pay on select holidays
- Complimentary coffee and treats on shift
- Free Blank Street swag
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This posting was published by Blank Street on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.