Position Summary:
This role is responsible for preparing coffee shop beverages and food, operating cash register and receiving payment in a timely and efficient manner while displaying courteous customer service.
Here’s what you’ll do:
- Prepare coffee shop beverages; brew, mix and/or blend beverages according to set standards.
- Prepare food items according to procedures.
- Ensure food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment.
- Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
- Stock items and rotate Coffee items and merchandise displays.
- Maintain understanding of current store programs and product locations.
- Understand use of check-stand equipment (i.e., register) and coffee shop equipment and its efficient operation.
- Notify the department lead or manager if products and supplies need to be ordered.
- Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), etc.
- Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
- Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be assigned as needed
Here’s what you’ll need:
- High school diploma or GED (preferred)
- One year of retail or related experience preferred.
- Good verbal communication skills; ability to interact politely and effectively with customers.
- Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required.
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!