Provide customer service to personnel, visitors, and vendors by carrying out site-specific security-related procedures, access protocols, and emergency response activities at an aerospace and defense billing operations location.
Monitor communications systems, receive and document calls, alarms, service requests, and incident reports, then dispatch appropriate personnel according to established procedures.
Maintain accurate dispatch logs, incident records, visitor information, and shift activity reports while handling sensitive business information in accordance with site policies.
Respond to incidents and critical situations in a calm, problem-solving manner, coordinate communications with site contacts and/or emergency responders, and escalate matters as required.
Conduct regular and random patrols around the business and perimeter, as assigned, and report observed security-related concerns, access issues, or facility conditions.
Minimum Requirements:
Possess an active DoD Top Secret Clearance.
Customer service experience is preferred.
Experience with alarm panels is preferred.
Comfortably use a computer or tablet is preferred.
CPR certification is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.
Why Join Us:
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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