Manager of Operations, Central Processing

Responsible for the overall operational, financial, quality, and personnel performance of sterile processing operations across assigned departments or locations. Leads supervisors and operational teams, ensuring effective workforce management, resource allocation, regulatory compliance, and the delivery of safe, high-quality, and efficient reprocessing services aligned with organizational and patient care objectives.

Day (United States of America)

• High School Diploma or Equivalent required
• Associates Degree in Surgical Technology preferred
• Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

• Certified Registered Central Service Technician [CRCST]
• Healthcare Sterile Processing Association (HSPA) preferred
• C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc preferred
• Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred
• Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred

• Central Processing Sterilization Experience 3-5 years required
• Supervisory Experience 3-5 years preferred

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures.
• Advanced oral and written communication skills.
• Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines.
• Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
• Ability to analyze and solve problems in a systematic, logical, and timely manner.
• Ability to adapt to changes in daily routine.
• Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
• Works within legal, regulatory, accreditation, and ethical practice standards relevant to the position: follows safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

30 Locus Street- LAND

Scheduled Weekly Hours

40

Employee Type

Regular

$78,041.60 - $113,474.40/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.