Apexon

Helpdesk Support

Full-time · New Castle, DE
✓ Verified live on the employer's own system · added 367 days ago
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Customer ServiceCommunicationsTroubleshooting
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Full job description

Role Title: IT Help Desk
Position: 1

Location: New Castle, DE.

Required Skills:

- Problem-solving skills. - Analytical skills. - Customer service experience. - Patience. - Excellent communication skills, written and verbal.

Responsibilities:

- Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. - They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. - Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved

All your information will be kept confidential according to EEO guidelines.

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This posting was published by Apexon on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.