Operations Coordinator

As a core member of our Local Operations team, you will be responsible for executing all aspects of Delivery and Cleaning operations as we scale Rinse New York. You will help ensure that customer orders meet our high standards of cleaning quality, are prepared for delivery and are delivered on time by our Valets. This role comes with growth opportunities for exceptional performers who are motivated to learn quickly and want to work for a company committed to their professional development.

- Typical shift schedule: 4:30PM - 1:00AM - Initial

Compensation: $20/hr for the first 30 days (training), and then increasing to $22/hr - Equity: All Rinse Operations Associates have the opportunity to earn and vest equity (options) after working at the company for 90 days. -

- Ensure that customer orders are ready for delivery by performing quality and inventory control checks - Troubleshoot any delivery issues and support our Valets (delivery drivers) throughout the duration of their shift. - Work closely with the Customer Care team to deliver exceptional customer service. Provide on-the-ground support for any customer issues or special order requests. - Help identify and report any operational challenges and work with our Corporate Operations team to implement processes aimed at improving operational efficiency as we grow in New York - Be able to drive occasional delivery routes to gain on-the-ground experience and assist Valets on-the-road.

- You will be executing on an important part of Rinse's business and will help shape the New York market's operations from the ground up. - You can take pride in getting to be a part of interesting and impactful work at a promising startup poised for continued growth. - We are committed to professional development and can promise a fast-moving environment where you will be challenged and stretched on a daily basis. - We have built a high-caliber team and have a tight-knit, collaborative work environment where you'll constantly learn from others.

This is an exciting opportunity for any motivated, hard-working, quick-learner to join our team and be given the chance to help Rinse New York grow with the market.