IT Technician

IT Technician | Reynolds and Reynolds Solutions Dealership-wide Advanced Analytics Database Marketing Network Security Retail Management System Spark AI Sales Customer Relationship Management Desking Online Retailing Vehicle Management Parts Parts Inventory Management Parts Pricing Business Office Advanced Analytics Cash Flow Management Digital Document Storage eContracting Payroll and Human Resources Finance Compliance Digital Document Storage eContracting The docuPAD® System Service Appointment and Write Up Check Out and Payments Customer Relationship Management Reconditioning Service Operations Upselling and Customer Communications All Solutions Resources Resource Library Fuel Blog Connected Podcast Customer Success Stories Amplify Document Services Service Early Bird/Nite Owl® Promotional Hang Tags Service Forms Service Reminders Vehicle Dispatching Vehicle Interior Protection Business Office Business Cards Checks & Envelopes Deal Jackets Toner Sales Buyers Guides Key Tags License Plate Frames and Inserts Lot Décor Promotional Products Vehicle Window Stickers Finance & Insurance LAW 553® Retail Installment Contract LAW® F&I State Libraries LAW® Leases View Our Products Place an Order Reynolds Document Services Support Customer Success Services Contact Support Training Company About Us Careers Associate Foundation Media Center Our Leadership OEM Relations Reynolds Data Management Contact Customer Login Training Search IT Technician Information Technology College Station, TX Full Time Position Description As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates.

You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.

Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field.

You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail.

Training You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, PC, Printer, & Telephony support via hands on training.

Additional training resources and opportunities are available for self-starting individuals wishing to excel.

Requirements Must be able to identify colors necessary to terminate and inspect Cat 6 cables; Must be willing and able to sit at a desk or be on your feet and walk for entire duration of a shift; Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing; 2-year IT degree or equivalent experience; A+ Certification is a plus; Must have a flexible work schedule with ability to work evenings or weekends with travel as needed; Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years Benefits We strive to offer an environment that provides our associates with the right balance between work and family.

Following completion of your training period, eligible associates may work-from-home up to two days per week. Company perks, including: - Referral bonuses - Professional development and training - Promotion from within - Associate discounts for cell phones, cars, computers, entertainment, and much more Facility amenities, including: - An onsite dining facility offering complimentary breakfast and lunch - A fitness center - An onsite medical center - A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.