Sales Supervisor, Temporary Full-Time - South Coast Plaza

- Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships

- Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

- Contribute to a technology led in-store experience for customers that both surprises and delights them

- Maintain extraordinary customer experience feedback scores on service evaluation through NPS.

- Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation

- Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.

- Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership

- Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership

- Maintain seamless store operational procedures, maintain weekly workflow.

- Support merchandising presentation strategy and concept standards, lead and train staff as needed

- Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback

- Uphold and lead by example with all policies and procedures

- Display a dedicated approach to motivate and support sales associates

- Onboard new hires while providing in the moment coaching to improve performance of existing associates

- Contribute and lead through training and customer experience programs

- Maintain and manage a professional, healthy, and productive work environment alongside team in store

- Ability to work in a fast-paced and ever-changing environment

- An effective and expedient problem-solver with a keen attention to detail

- Positive attitude and feels there is no task too small and no task too large

- Available to work a minimum of 30 hours per week, but up to 40 hours per week

- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

- Health, vision, and dental insurance for eligible employees

- Paid vacation, sick, holidays & volunteer time-off for eligible employees

- Mission based company + casual and entrepreneurial work environment