Social Media Manager

We're looking for a Social Media Manager to own the voice of Smartling across every channel, including LinkedIn, Instagram, Facebook, X, YouTube, and whatever platform comes next. You'll join a fast-moving Marketing team and take our social presence from good to unmistakable, building a content engine that turns employees and customers into vocal advocates.

If you love finding the story inside a company's work and turning it into content people actually stop to read, this is your seat. You Will - Own and manage all Smartling social media channels, including LinkedIn, Instagram, Facebook, X, YouTube, and emerging platforms, as the primary voice of the brand. - Build and execute a channel-by-channel content calendar, tailoring format, tone, and cadence to each platform's audience. - Grow an employee advocacy program, equipping teammates with shareable content and making it easy for them to amplify company news. - Partner with Content, Design, Demand Generation and Product Marketing to adapt long-form assets (blogs, webinars, product launches) into native social content. - Track engagement, follower growth, and reach across platforms, and turn analytics into concrete adjustments to strategy. - Monitor brand mentions and industry conversation, engaging authentically and flagging opportunities or risks in real time. - Leverage AI tools to improve efficiencies and outcomes when it comes to social media and advocacy management.

You Have - 3+ years of experience managing social media channels for a B2B or SaaS company, with direct ownership of LinkedIn, Instagram, Facebook, X and YouTube. - A track record of growing engagement and follower base through organic content strategy, not just paid boosts. - Experience building or running an employee advocacy program. - Hands-on content creation experience.

You can write a strong caption, brief a designer, or storyboard a short-form video yourself. - Comfort with social analytics and scheduling tools (e.g., Sprout Social, Hootsuite, Buffer, Hubspot or similar) and native platform analytics. - Sharp copywriting instincts and an ear for adapting one brand voice across very different platforms. - A bias toward action: you post, measure, and iterate rather than waiting for the perfect plan. - Experience leveraging AI tools like Claude, ChatGPT and Gemini, to develop engaging content, improve workflows and uncover trends in analytics.

You Are - Adaptable. You shift tone and format fluidly between a LinkedIn thought-leadership post and an Instagram Reel without losing the throughline of the brand. - Self-Directed. You don't need a content calendar handed to you: you build it, defend it, and adjust it as the news cycle moves. - Collaborative.

You know the best social content comes from product, sales, and customer stories, so you're constantly pulling threads from across the company. - Analytical. You read engagement data as a signal for what to do next, not just a number to report. - Creative. You spot the story inside a feature launch or a customer win before anyone else does.

You Will Enjoy - Freedom - we are remote first - Growth - an opportunity to learn and advance your career - Wealth - we offer a competitive salary and 401(k) + company match - Wellness - health insurance; free medical plan for you and your family - Balance - flexible PTO + 11 holidays; generous parental leave - Culture - an energetic, value-driven, and fun culture and team spirit - Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer.

We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use E-Verify platform for work authorization verifications. To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

The US national total pay range for this role is $65,000 - $79,000 annually. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed. #LI-TO1