Medicaid Specialist - Onsite

Job Title: Medicaid Specialist - Onsite

Location: Springfield, MO

Department: Client Financial and Benefit Advocacy Services

Employment Type: Full-time

Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

The Medicaid Specialist manages will coordinate a high volume of data including client information. Serves as the primary point of contact for all Medicaid program activities.

The Medicaid Specialist position offers…

• All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

• Functions in accordance with the system’s Operational Guidelines and within his/her professional code of ethics.
• Serves as the point of contact for Medicaid clients that coming into the system’s CPRC services or are current CPRC clients.
• Provides and/or coordinates a follow-up to all clients and/or their CSS to update on their Medicaid status, and obtain the information needed to process their application.
• Is sensitive and responsible to client needs, such as data collection, development of Medicaid applications, maintenance of various aspects of the application process, etc.
• Participates in all required meetings.
• Regularly participates in evaluation of self.
• Is responsive to all Quality Assurance procedures of the system, cooperates with utilization review procedures, and follows established procedures, rules and regulations of the Clinical Records Department.

• Requires a high school diploma.

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.