we are looking for team - focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front - end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast - paced, customer - facing environment where your work directly supports store results and customer satisfaction.
Building the future of food and well - being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
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Oversee and coordinate all front - end operations, ensuring fast, friendly, and accurate checkout service
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Support customer service programs and respond to customer concerns in a timely and professional manner
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Provide checkout support as needed, including register functions and customer assistance
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Guide and oversee front - end activities including scheduling, service levels, and daily operations
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Maintain cleanliness, organization, and a positive front - end environment
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Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
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Monitor inventory and ordering of front - end supplies and materials
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Hire, train, coach, and develop front - end associates and supervisors
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Support labor planning, budgeting, and expense control for the department
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Maintain compliance with company policies, safety standards, and operational procedures
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We are looking for candidates who possess the following:
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Strong customer - service focus with a professional team presence
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Ability to stay composed in fast - paced, customer - facing environments
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Ability to review service metrics, cash variance, and performance trends
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Ability to stand, move, lift, carry, or push objects as required
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Ability to operate and troubleshoot front - end equipment
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Other
requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
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Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
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Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
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Leaders invested in your training, career growth and development
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An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values - Click below to view video: ACI Values
A copy of the full job description can be made available to you.
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