Join our dynamic team as a Level 1 Assistant Manager in Ocoee, United States! We're looking for an enthusiastic and self-motivated individual to support our store operations and contribute to our success. As a Level 1 Assistant Manager, you'll play a crucial role in maintaining a high-performing, customer-focused environment.
- Assist in overseeing daily store operations and ensure smooth functioning
- Support the store manager in achieving sales targets and key performance indicators
- Help manage and motivate team members to deliver exceptional customer service
- Participate in inventory management and stock control processes
- Contribute to creating and maintaining a positive work environment
- Assist in training and developing new team members
- Ensure compliance with company policies and procedures
- Handle customer inquiries and resolve issues professionally and efficiently
- Support promotional activities and visual merchandising efforts
- Assist in scheduling and workforce management
- Proven self-motivation and ability to take initiative
- Experience in running or assisting with high-volume store operations
- Strong leadership skills with the ability to inspire and motivate team members
- Excellent communication and interpersonal skills
- Demonstrated problem-solving abilities and decision-making skills
- Basic understanding of business operations and retail management principles
- Customer service orientation with a passion for delivering exceptional experiences
- Strong time management skills and ability to prioritize tasks effectively
- Flexibility to work varying shifts, including evenings, weekends, and holidays
- Ability to thrive in a fast-paced, dynamic retail environment
- Proficiency in basic computer skills and point-of-sale systems
- High school diploma or equivalent (preferred)
- Previous retail experience (preferred)
PHYSICAL REQUIREMENTS , including, but not limited to the following:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
- Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Paperwork is normally completed in an office at a desk or table
- Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
- Cases are usually lifted from floor and stacked onto shelves up to 72" high.
- Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
- Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
- Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
- During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
- A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
- Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
- During delivery of product, navigation of five or more flights of stairs may be required.
- Forward bending at the waist is necessary at the pizza assembly station.
- Toe room is present, but workers are unable to flex their knees while standing at this station.
- Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when stocking ingredients.
Performed occasionally to stock shelves and to clean low areas.
- Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
- Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
- Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
- Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
- Eye-hand coordination is essential. Use of hands is continuous during the day.
- Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
- Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
- Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
- Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
- Valid driver's license with safe driving record meeting company standards.
- Access to insured vehicle which can be used for delivery.
- Proven self-motivation and ability to take initiative
- Experience in running or assisting with high-volume store operations
- Strong leadership skills with the ability to inspire and motivate team members
- Excellent communication and interpersonal skills
- Demonstrated problem-solving abilities and decision-making skills
- Basic understanding of business operations and retail management principles
- Customer service orientation with a passion for delivering exceptional experiences
- Strong time management skills and ability to prioritize tasks effectively
- Flexibility to work varying shifts, including evenings, weekends, and holidays
- Ability to thrive in a fast-paced, dynamic retail environment
- Proficiency in basic computer skills and point-of-sale systems
- High school diploma or equivalent (preferred)
- Previous retail experience (preferred) Join our dynamic team as a Level 1 Assistant Manager in Ocoee, United States! We're looking for an enthusiastic and self-motivated individual to support our store operations and contribute to our success. As a Level 1 Assistant Manager, you'll play a crucial role in maintaining a high-performing, customer-focused environment.
- Assist in overseeing daily store operations and ensure smooth functioning
- Support the store manager in achieving sales targets and key performance indicators
- Help manage and motivate team members to deliver exceptional customer service
- Participate in inventory management and stock control processes
- Contribute to creating and maintaining a positive work environment
- Assist in training and developing new team members
- Ensure compliance with company policies and procedures
- Handle customer inquiries and resolve issues professionally and efficiently
- Support promotional activities and visual merchandising efforts
- Assist in scheduling and workforce management