Job Description
Reporting to the Director of Revenue Management & eCommerce, responsibilities and essential job functions include but are not limited to the following:
- Lead and manage all aspects of the Reservations department and ensure all service standards are followed
- Manage and coordinate all group and individual reservations
- Maintain close liaison with the Sales, Conference, and Accounting teams
- Produce daily, weekly, monthly and quarterly reports as required
- Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
Qualifications
- Previous leadership experience in a similar role required
- Previous Property Manager System (Opera) experience preferred
- Computer literate in Microsoft Window applications required
- Previous experience within group and tour markets preferred
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Company Description
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- Pay Rate Range: $80,000-$85,000 USD per annum