Packing Supervisor

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Packing Supervisor to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Outbound Manager and is responsible for overseeing the daily functions of the packing team to ensure that all items are packed in a timely and accurate manner. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule Options: This role oversees an operation that runs Sunday through Saturday from 7:30 a.m. to 8:00 p.m. While this position generally follows a schedule of Sundays from 8:00 a.m. to 4:30 p.m. and Monday through Thursday from 11:00 a.m. to 7:30 p.m. ET, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Please note: Training for this position will be Monday through Friday from 7:30 a.m. to 4:00 p.m. for the first week!

• Plan, organize, assign, and direct work in partnership with the Supervisor or Manager, addressing issues and resolving problems
• Train Associates on processes
• Assist the Manager and other internal groups to meet and exceed customer requirements and production needs 
• Assist the Manager and other staff to ensure compliance with all company rules, policies, and guidelines
• Assure the safety and security of team members and inventory
• Coordinate with other departments on processes and procedures
• Monitor associate production standards and partner with team members to ensure SOP's are followed
• Other tasks deemed necessary to ensure customer satisfaction, compliance, safety, and all company rules, policies, and guidelines are met

• High school diploma or GED equivalent
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (e.g.: Word, Outlook, and Excel)
• Strong problem-solving, time management, attention to detail, and interpersonal skills
• Exceptional verbal and written communication skills with the ability to influence and align with executive leadership, while also connecting effectively with frontline associates
• Ability to work independently, multitask, and follow process and standard procedures
• Ability to follows process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
• Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• $750 annual professional development budget
• LinkedIn Learning membership
• Company rewards and recognition program
• And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.

Salary: $65,000 – $81,000 per year