Customer Service Representative - Del Amo Fashion Center

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life... Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Inspire trust, teamwork and positive team relationships Defuse customer situations and provide resolution in a timely and effective manner Ensure the security and privacy of customer information through education, compliance and resolution of issues Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program The hours and schedule for this position will vary by week depending on business needs You own this if you have...

The ability to effectively build relationships with your customers, peers and leadership Proficiency in multiple operating systems such as MS Windows, iOS and Android Clear, effective communication with strong interpersonal skills The ability to prioritize multiple tasks in a fast-paced environment Accountability, initiative and a high level of ownership The ability to work a flexible schedule based on department needs Physical

Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Pay Range Details The pay range(s) below has been provided in compliance with state specific laws.

Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $18.85 - $19.65 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell.

Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

We've got you covered... Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses.