Commercial Engineering Director (Chief of Staff)

Commercial Engineering Director (Chief of Staff)

This role serves as a strategic partner and Chief of Staff to the Head of Commercial Engineering within Commercial and New Payment Flows (CNPF), one of Mastercard's fastest-growing business units, expanding beyond consumer into B2B, embedded finance, and SME payments

The organization is at the center of Mastercard's commercial growth agenda. This role sits at the intersection of Engineering, Product, Finance, and enterprise leadership, helping shape how the organization operates and how its leaders engage with key stakeholders across the business

The ideal candidate brings strong judgment, executive-level communication, and the ability to work independently across competing priorities in a complex, fast-moving environment

• Partner with the Head of Commercial Engineering to drive execution of strategic priorities across Engineering, Product, Finance, Legal, and enterprise functions

• Develop high-quality executive communications, including Monthly Business Reviews, governance materials and leadership messaging, that are clear, structured, and decision-oriented

• Coordinate alignment between CNPF product areas and technical teams, helping resolve dependencies and ensure priorities are well-connected across functions

• Translate operational and delivery data from a variety of sources into meaningful insights and recommendations that support leadership decision-making

• Lead internal communications and employee engagement initiatives, including Townhalls, cross-team governance forums and organizational newsletters

• Take ownership of complex, ambiguous business problems by defining the approach and delivering actionable recommendations

• Represent the Head of Commercial Engineering in governance forums and cross-functional meetings where required.

New York City, New York: $172,000 - $283,000 USD

Purchase, New York: $164,000 - $271,000 USD

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.