Education: Associate's degree
Experience: 5+ years
the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers-and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you'll be surrounded by a team committed to shared success.
- Review and upload patient consent forms
- Maintain accurate and confidential patient records in accordance with HIPAA requirements
- Collect and process patient information accurately while maintaining attention to detail
- Communicate effectively with physicians, nurses, patients, and other healthcare professionals
- Assist with medical records requests and release of information procedures
- Maintain inventory of office supplies
- Order, receive, and organize office supplies
- Assist with billing related administrative tasks
- Maintain accurate logs, spreadsheets, reports, and office records
- Perform general office duties such as filing, copying, cleaning, scanning, organizing, and answering phone calls
- Respond to patient inquiries by phone or email
- Perform all other duties as assigned
We're looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience-individuals who thrive in environments where excellence, empathy, and accountability matter.
- Two-year Associate's degree required; Bachelor's degree preferred
- Must type 40 words per minute
- 2+ years of work experience in an administrative capacity
- 5+ years of previous experience in consenting or related position in a medical office facility preferred
- Familiar with Assisted Reproductive Medicine / IVF laboratory procedures / Specimen handling preferred
- Similar position experience such as patient intake clerk and patient admissions clerk preferred
- Ability to manage, organize, and reconcile multiple sources of information with accuracy
- Ability to handle multiple tasks and priorities effectively
- Digitally competent (proficient with Office 365 programs)
- Excellent interpersonal skills; a team player
- Ability to organize and prioritize tasks
- Work simultaneously on multiple projects and complete documents according to tight timelines and shifting priorities/demands
- Ability to discuss IVF laboratory procedures and consents with patients
- Independently problem-solve and grasp new ideas and concepts quickly
- Complete step-by-step tasks in an efficient, repeated manner
- Maintain and file documents in an organized fashion
- Accurately assign consents according to IVF cycle type
- Anticipate the needs of others in order to ensure their seamless workflow
- Demonstrate complete understanding of all our systems (Artisan EMR, EngagedMD, etc.)
- Build and facilitate good remote working relationships with staff at all levels of organization
- Demonstrate sound judgment and discretion when handling sensitive and confidential information
- Work independently under pressure and within deadlines
More important than any single credential, however, is the right person . Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement-for themselves, their colleagues, and the patients we serve.
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members-professionally and personally-across all employment types.
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
- 401(k) with company match
- Employee wellness and recognition programs
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility-and help shape the future of fertility care.
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This posting was published by US Fertility on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.