Scheduling Manager

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Harrisburg, PA Senior Living Office .

Are you looking for a rewarding career opportunity in a growing healthcare industry? As a Client Services Manager, you'll play a key role in coordinating high-quality home health services while building meaningful relationships with clients, families, referral partners, and your team.

- Deliver exceptional customer service and coordinate high-quality home health services

- Manage client service coordination and address emergent scheduling and staffing needs

- Oversee and proactively grow an assigned caseload through relationship-building and service excellence

- Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations

- Foster strong, collaborative relationships with office and field staff

- Monitor key operational and financial metrics, including admissions and referral outcomes

- Partner with Clinical Managers to provide support and supervision to field employees

- Contribute to office growth, client satisfaction, and overall operational success

- Prior knowledge of or experience with Medicare and OASIS a plus

- Previous medical office, healthcare, or home care experience preferred

- Demonstrated success in achieving goals and taking on increasing levels of responsibility

- Ambition and desire to grow and advance within the organization

- Excellent communication, organizational, and interpersonal skills

- Ability to manage multiple priorities in a fast-paced environment

- Comprehensive medical, dental, prescription, and vision insurance

- Ongoing professional development and career advancement opportunities

Join BAYADA and become part of a collaborative team dedicated to delivering exceptional care while helping clients live safely and independently in the comfort of their homes.