Role: Front Desk Receptionist Location: On-site (Costa Mesa, CA) Employment Type: Full-Time
Compensation: $17 - $24/ hour
Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding.
We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform.
- Greet and check in scheduled guests upon arrival for their appointment slots
- Coordinate with assigned EV Consultants for seamless handoff for sales consultations and delivery pickups
- Ensure every guest receives a welcoming, professional, and efficient first impression
- Manage and maintain the daily schedule for test drives and vehicle deliveries
- Monitor showroom traffic and proactively communicate with the sales team to minimize wait times
- Confirm appointments and communicate any delays or changes in real time
- Facilitate final vehicle key hand-offs during delivery appointments
- Educate customers on post-sale support via support@evercars.com , including 90-day warranty processes
- Set clear expectations for follow-up communications and review requests
- Proactively follow up with recent buyers to encourage positive reviews on Google, Yelp, and other platforms
- Maintain a clean, organized, and professional front desk and lobby environment
- Ensure the “Coffee Zone” is stocked, clean, and welcoming for guests
- Accurately track customer visits, appointments, and handoffs in internal systems
- Support sales and operations teams with administrative tasks (data entry, paperwork, filing)
- 2+ years of experience in a front desk, receptionist, retail, or customer-facing role
- Strong communication and interpersonal skills with a customer-first mindset
- Highly organized with the ability to multitask in a fast-paced environment
- Familiarity with Google Workspace (Docs, Sheets, Calendar)
- Experience in automotive, dealership, retail, or hospitality environments
- Bilingual (English + Spanish or other languages) is a plus
- Be the face of the customer experience at a fast-growing EV retail company
- Play a critical role in customer satisfaction and delivery experience
- Work at the intersection of operations, hospitality, and EV retail
- Join a high-growth, high-ownership team building the future of automotive retail