Benefits Coordinator

Job Summary We are seeking a Human Resources Generalist to serve as our Benefits Coordinator. This position is responsible for administering the County's employee benefits programs and serving as the primary resource for employees and departments on health, dental, vision, life insurance, retirement, leave programs, COBRA, wellness initiatives, and other benefit offerings.

About the position The Benefits Coordinator manages benefit enrollments and life event changes, maintains accurate records in the Human Resources Information System (HRIS), audits benefit and payroll data, coordinates with insurance carriers and third-party administrators, and ensures compliance with applicable federal, state, and County regulations.

This position also develops employee communications, presents benefits information during new hire orientation, supports wellness initiatives, and collaborates with payroll, finance, and external partners to provide exceptional customer service and resolve benefit-related issues.

The ideal candidate is highly organized, customer-focused, able to manage multiple priorities, communicates complex information clearly, and maintains the highest level of confidentiality and attention to detail.

The ideal Candidate: Employee-focused: Enjoys helping employees understand and maximize their benefits while providing compassionate, responsive service throughout all stages of employment.

Customer-service oriented: Creates a welcoming, respectful, and professional experience by responding to benefits inquiries promptly, accurately, and with empathy.

Detail-oriented: Maintains a high level of accuracy when processing enrollments, qualifying life events, payroll deductions, invoices, and benefits records.

Technologically capable: Demonstrates proficiency with Microsoft Word, Excel, Outlook, Human Resources Information Systems (HRIS), and benefits administration software.

Organized and dependable: Effectively manages multiple deadlines, priorities, and enrollment activities while maintaining complete and accurate records.

Analytical: Identifies discrepancies, researches issues, and works collaboratively with payroll, insurance carriers, and third-party administrators to resolve benefits concerns.

Knowledgeable and resourceful: Learns and applies federal and state regulations, County policies, and benefits plan provisions to provide accurate guidance and ensure compliance.

Confidential and professional: Understands the importance of safeguarding confidential employee and protected health information while exercising sound judgment and discretion.

Effective communicator: Explains complex benefits information in a clear, patient, and understandable manner to employees, retirees, and department representatives.

Collaborative: Builds positive working relationships with employees, vendors, insurance carriers, retirement systems, and internal departments to deliver exceptional service.

Hiring range: Range 15/Steps 1-8 ( $23.26 - $28.61) Must pass pre-employment background screening. Must possess a valid driver's license for operation of motor vehicles at the start of employment and maintain said license while employed in this position.

Proud to Offer Mohave County is proud to offer a comprehensive benefits package. Employees share the costs of some benefits (medical, dental and vision), and County provides other benefits at no cost to employees (life, short-term disability).

In addition, there are voluntary benefits with reasonable group rates that you can purchase through payroll deductions. Additional benefits include: Paid Time Off (PTO) 6.5 hours accrued bi-weekly (32+ hour employees only) 39 hours of PTO front loaded Regular accrual starts on 7 th pay period Enrollment in Arizona State Retirement System Contribution rate of 11.98% with 100% Employer match starting on first day.

11 Paid Holidays Essential Job Functions Assists employees with questions, complaints, or other requests for help.

As assigned responds to specific requests for studies, information and professional assistance in human resource management issues and problems.

Assists in the Human Resource Department management on various administrative and technical matters. Assists in employee benefits administration and programs.

Provides technical assistance to other personnel in implementing new or modified programs/systems. Provides advisory and/or consultancy services to staff and management on a range of human resources issues, procedures, and policies consistent with Mohave County Personnel Policies and Procedures, legislation, and guidelines.

Responds to a wide range of Human Resources-related inquiries from management, staff, employees, and the general public, through e-mails, telephone calls, written correspondence and /or face to face contact.

Plans, organizes, and directs assigned staff activities. Prioritizes daily staff assignments, and workflow. Reviews and evaluates assigned subordinates' work in progress and upon completion to ensure compliance with plans, directives, and departmental operating policies and procedures.

Assists in the implementation of new or modified Human Resources programs including Human Resources Information System (HRIS).

Minimum Qualifications Associates Degree from an accredited university or college in human resources, business administration, public administration, industrial relations, or a closely related field.

Three (3) years of progressive work experience in the Human Resources field. Some supervisory or lead experience.

PREFERRED QUALIFICATIONS Bachelors' Degree from an accredited university or college in human resource management, business administration, public administration, industrial relations, or a closely related field.

Certification in the Society of Human Resources Management (SHRM) Certification in the International Public Management Association - Human Resources (IPMA-HR) Knowledge, Skills & Abilities Knowledge of: Federal and state employment statutes, regulations, and guidelines, including Wage and Hour, Fair Labor Standards Act, Family Medical Leave Act, and other government regulations related to human resource management compliance.

Public administration, professional associations, and Mohave County Codes of Ethics. Human resource management administration. Equal employment and affirmative action statutes, regulations, principles, and practices.

Effective written and oral communication principles and techniques. Principles and practices of employee supervision, development and training programs and methodology.

Skill in: Applying above stated required knowledge in the performance of job functions, responsibilities, duties, and assignments. Interpreting employment statutes, Personnel Policies and Procedures and advising and influencing managers and supervisors in the application to a personnel issue or problem.

Preparing reports effectively utilizing computer systems and applications, in the performance of work assignments, such as electronic spreadsheets, word processing and graphics.

Effectively communicating in writing and verbally with a diverse workforce. Operating office equipment efficiently and effectively to include computers, calculators, and other office equipment relative to area of assignment.

Ability to: Make independent decisions in accordance with established policies and regulations. Understand, apply, and comply with federal and state statutes, regulations, Personnel Policies and Procedures, department regulations and professional Codes of Ethics in the performance of responsibilities and assignment.

Develop and maintain cooperative and harmonious working relationships with colleagues and a diverse workforce. Effectively interview, question, and extract required and valid information for purposes of performing research and analysis to formulate and prepare recommendations.

Exercise initiative, sound judgment, and work independently or with a team to complete work assignments by established deadlines. Functionally supervise, train, and evaluate the work of paraprofessional, technical or office support staff.

Communicate effectively both orally and in writing, with persons of diverse ethnic, educational, and economic backgrounds, employees, and at all levels of management.

Maintain Mohave County's and employees' confidential and private information. Maintain objectivity and freedom from bias and to exercise judgment and understanding in all human resource management situations and maintain confidentiality.

Address and resolve problems which may be confidential, controversial, or sensitive in nature. Constantly learn and apply new techniques and to devise new methods and procedures.

Prepare clear, concise reports and to make oral presentations. Manage and perform multiple high priorities under stressful and frustrating conditions and necessary deadlines.

Present and communicate information to small and large groups. Perform the essential functions of the job specifications with or without reasonable accommodation ******************************** Equal Opportunity Employer/Program.

Auxiliary aids and services are available upon request for individuals with disabilities. Mohave County is an Equal Opportunity Employer. It is the policy of Mohave County to provide equal opportunity in employment to all job applicants and employees.

The County shall not discriminate against any person in recruitment, examination, appointment, training, pay promotion, retention, discipline or any other aspect of personnel administration, term or condition of employment, due to race, color, religion, sex (including pregnancy), national origin, genetic information or disability, age (40 or older).

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. Mohave County has an extensive benefits package with exceptional health, wellness, and work/life balance offerings, financial & retirement benefits, comprehensive leave program, and more.

Check out our Benefits Guide for full details! 01 I understand this is an in-office position located in Kingman, AZ; with a work schedule of Monday through Friday from 8am -5pm.

Yes No 02 Describe your experience administering employee benefits programs, such as medical, dental, vision, life insurance, retirement plans, COBRA, FMLA, or leave programs.

Include the types of benefit plans you have administered and your specific responsibilities. 03 This position requires explaining complex benefits information to employees with varying levels of understanding.

Describe a time when you helped an employee resolve a difficult benefits issue. What was the situation, and how did you ensure the employee understood their options? 04 Benefits administration involves managing multiple deadlines, enrollments, payroll deductions, and compliance requirements.

Describe the methods you use to stay organized, ensure accuracy, and prevent errors when managing competing priorities. 05 Describe your experience working with

benefits-related laws and regulations such as ACA, COBRA, HIPAA, FMLA, or retirement plan requirements.

How do you ensure compliance while maintaining the confidentiality of employee information? 06 Tell us about a time you identified and resolved a discrepancy involving employee benefits, payroll deductions, or vendor billing.

How did you investigate the issue, who did you work with to resolve it, and what was the outcome? Required Question Employer Mohave County Address 700 W.

Beale St Kingman, Arizona, 86402 Phone 928-753-0736 Website https://www.governmentjobs.com/careers/mohavecountyaz Apply Please verify your email address Verify Email Job Opportunities Account Privacy Policy Terms Of Use Accessibility Statement Privacy Settings Copyright