IT Clinical Consultant I

ESSENTIAL DUTIES 1. Evaluates the business procedures and analyzes business processes to ensure proper system configuration. 2.

Develops and maintains documentation and procedures, provide training to other IT staff and user clients as appropriate. 3.

Assists with application product function, design, test, build and activation to ensure successful product implementation. 4. Supports all phases of system selection/implementation of new system solutions and assists with project management of IT implementation projects..

5.

Ensures deliverables are approved by the appropriate users and are completed in accordance with the plan. 6. Supports all application project team members with application and information systems knowledge.

7.

Supports designing, building testing and activating the application database. 8. Develops and maintains models and documentation of business and system requirements and configures system accordingly.

9.

Documents and maintains all required system design and build documents. 10. Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks.

11.

Works with training team to develop application specific training curriculums and materials. 12. Assists with the development of activation plans, application activation tasks, and production environment readiness.

13.

Logs, tracks, and resolves issues as well as any software code modifications or enhancements and software code implementations. 14. Effectively utilizes project tools, technologies and methodologies to provide clear and concise documentation/communication.

15.

Works with all vendors to resolve issues/problems in a timely manner. 16. Provides on-call support and troubleshooting via phone, remote dial-in or on-site if necessary.

17.

Implements, maintains and follows established security measures and protocols. 18. Performs the necessary investigation and analysis to determine project feasibility.

19.

Assists with the analysis of requested changes and /or alternative solution that may better address the requirement. 20. Assists with business/technical representation to the enterprise including future directions, how that direction impacts the enterprise, and how current and future systems can be expedited for the benefit of the enterprise.

21.

Learns user functionality of system involved to the extent required. 22. Utilizes and follows the project management methodologies and protocols established by IT.

23.

Participates with vendors in the assessment of new systems and technologies that meet the requirements of the enterprise.

QUALIFICATIONS 1. BSN or Bachelor's degree in a health-related field and current Ohio RN License. 2.

Minimum of one year of clinical nursing experience. 3. One year of work experience in system administration, systems analysis/design and/or computer system project management or an equivalent combination of experience and education 4.

Knowledge of clinical department operations and experience with accreditation standards. 5. Ability to deal with a number of tasks simultaneously with strong attention to detail.

6.

Excellent decision-making, facilitation, conflict resolution and analytical skills required. 7. Pro-active problem-solver with excellent listening, verbal and written communication skills.

8.

Must have a working knowledge of mini-computers, client-server, personal computers and networks. 9. Capable of working with cross-functional teams to accomplish overall project goals.

10.

Ability to work independently and under pressure in a complex and changing working environment. PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS 1.

Living the Genesis Mission, Vision and Values: - Performs work in a manner that is quality focused. - Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect. - Results oriented and focused on achievement of objectives. - Acknowledges and responds to the diversity of people and the situation. - Encourages peers (others) to be owners of change. - Always makes the effort to anticipate and exceed customer needs and expectations. - Possesses the ability to engage others with patience and understanding. - Acts in a manner that creates positive first and lasting impressions. - Demonstrates the ability to own issues until they are resolved.

2.

Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers) - Introduces self and role...connects with everyone. - Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback. - Asks for and anticipates needs and concerns of others. - Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.) - Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately. - Responds to requests in an appropriate and timely manner. - Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.

3.

Promotes Patient and Employee Safety - Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) - Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.) - Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment - Demonstrates Slips/Trips and Falls Awareness. - Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Works in an office environment.

2.

Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds. 3. Vision aptitude required: up close vision, peripheral vision, depth perception and the ability to adjust focus.

4.

Answers phones, uses a personal computer, scanner, copier, and fax, which require finger dexterity. 5. May occasionally bend, reach, push, pull, stoop kneel, crouch or crawl.

6.

Employee may be required to travel to other departments/floors or travel to other locations. This description reflects in general terms the type and level of work performed.

It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Thank you for your interest in employment at Genesis.

Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.

Our mission is to provide compassionate, quality healthcare. Genesis HealthCare System is an integrated healthcare delivery system based in Zanesville, Ohio.

The system includes a not-for-profit hospital, Genesis Hospital, in Zanesville, an extensive network of more than 300 physicians and multiple outpatient care centers throughout the region.

Genesis is the largest healthcare provider in its six-county region of southeastern Ohio, which includes Muskingum, Morgan, Perry, Coshocton, Noble and Guernsey counties.

Genesis provides a higher level of service than what is typically found in a community of its size including open-heart surgery, trauma care, a Level II special care nursery, neurosurgery and comprehensive cancer services.

This level of care has established Genesis as a primary referral center for much of the region. In addition to traditional hospital services, Genesis offers a broader range of services through its affiliated organizations, which serve as Genesis' partners to extend care far out into the community.

Our steadfast commitment to delivering high quality, compassionate patient care is recognized throughout the country with numerous awards and accreditations.

We are proud of our rich history of serving the community and vow to continue the tradition of healing and caring with compassion, trust, innovation and excellence.