Client Success Manager | Remote, USA

- Four-year degree in Cyber Security, Computer Science, Information Systems or related degree.

- Knowledgeable with various SIEM tools (Splunk, LogRhythm, QRadar, etc).

- Knowledgeable of MITRE Attack Framework

- Security+, or equivalent cyber security certification

- Comfortable and knowledgeable with utilizing Copilot for all Microsoft Office products

- Knowledgeable and experienced in creating AI agents

- Current knowledge of client success practices, security threats, solutions, security tools, network technologies & procedures.

- Strong presentation and verbal communication skills.

- A process-oriented individual with strong attention to detail, an appropriate sense of urgency, and strong organizational skills.

- Must possess a high degree of initiative, motivation, and problem-solving skills

- Ability to translate complex technical concepts into business risk and desired outcomes

- Experience with cyber threat actor techniques, tactics, and procedures

- Experience with Client Relationship Management (CRM) software such as Salesforce & ServiceNow.

- Experience working with C-Suite executives, VPs or Directors.

- Ability to build and nurture trusted relationships with clients and internally.

#LI-KG1

- A company committed to our inclusive value through our Employee Resource Groups

- Work/life balance

- Professional training resources

- Creative problem-solving and the ability to tackle unique, complex projects

- Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

- The ability and technology necessary to productively work remotely/from home (where applicable)

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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