IT Solutions Engineer, Senior

Requisition ID # 173949

Job Category: Engineering / Science; Information Technology

Job Level: Individual Contributor

Business Unit: Technology & Security

Work Type: Hybrid

Job Location: Oakland

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

The IT Solution Engineer (Satellite Communications) job family provides technical leadership in design, development, and implementation of IT solution deliverables and is responsible for the design, deployment, monitoring, governance, and lifecycle management of PG&E’s satellite communications portfolio. This role serves as the technical lead and subject matter expert for satellite-based communication solutions supporting critical utility operations, remote facilities, operational technology environments, and enterprise connectivity needs. The position supports multi-orbit satellite communications technologies and hybrid satellite-terrestrial solutions while collaborating with Engineering, Operations, Cybersecurity, Field Personnel, Project Teams, and vendors to deliver resilient, secure, and cost-effective solutions.

Also provides IT Solution Engineering technical leadership to ensure that design, development, and testing activities conform to the strategic and tactical direction for individual initiatives. All employees are responsible for performing their jobs in accordance with PG&E’s vision and values.

Bay Area Min: $ 122,000

Bay Area Max: $ 194,000

This position is hybrid, working from your remote office and 1-2 days per week at our Oakland Headquarters based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Design satellite communication solutions supporting SCADA, telemetry, voice, video, remote monitoring, field operations, and operational connectivity.
• Define network integration, routing, resiliency, transport, and backhaul requirements between satellite and terrestrial networks.
• Serve as the technical lead for multi-orbit satellite communications technologies and hybrid satellite-terrestrial solutions.
• Evaluate emerging satellite technologies, validate business use cases, and support proof-of-concept testing, pilots, and production deployments.
• Develop and maintain technical standards, engineering specifications, deployment requirements, support procedures, and implementation guides.
• Ensure solutions comply with PG&E engineering, cybersecurity, safety, operational, and governance requirements.
• Develop monitoring, reporting, and analytics solutions, including Power BI dashboards for service availability, latency, utilization, outages, asset inventory, cost trends, and operational performance.
• Analyze satellite network health and performance trends to improve reliability, resiliency, capacity planning, budgeting, and executive reporting.
• Coordinate implementation activities with Engineering, Project Management, Operations, vendors, and field personnel.
• Support design reviews, testing, commissioning, operational acceptance, release to operations, troubleshooting, major incident response, service restoration, and lifecycle management.
• Act as the primary technical interface with satellite providers and support vendor evaluations, Statements of Work, technical proposals, procurement activities, contract reviews, and technology roadmaps.
• Develop business cases, cost estimates, strategic recommendations, training materials, job aids, and knowledge-transfer content for engineers, field technicians, operations staff, and project teams.

• Bachelor’s degree in engineering, Telecommunications, Information Systems, Computer Science, or equivalent work experience
• 5 years of relevant telecommunications, network engineering, systems engineering, or satellite communications experience

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity,specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $122,000 - $158,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.