Customer Experience, Digital Distribution Partner Servicing

Success! I understand that my information will be used in accordance with A24's Privacy Policy . Various Locations Customer Experience, Digital Distribution Partner Servicing A24 is seeking someone to support & execute on customer experience and releasing for our Digital Distribution business, including delivery logistics and scheduling, collaboration with Post for successful new release launches, and ensuring minimal issues on our launch days.

This role is the engine that keeps our products accessible & accurate. Role responsibilities include -   Digital Releasing Oversee platform availability on release days for TVOD, SVOD, AVOD, and physical releases, confirming accuracy of pricing and metadata details in all territories Manage availability and accuracy throughout the lifecycle of a title Clearly communicate platform issues to escalate and achieve solutions swiftly  Assist in Ops team workflow by taking notes, tracking deadlines, and anticipating needs as projects are added or move through their lifecycle Delivery Support on weekly calls with delivery labs, assist on workflow, and track deadlines Facilitate bespoke partner campaigns by tracking partner and territory specific asset requests, communicating to ensure deadlines are met Use consumer feedback to quickly find and correct product issues Assist in onboarding new partners in all territories as business expands Compliance   Ensure compliance of assets in foreign and non-English speaking territories Support product & market research efforts by investigating/monitoring platform storefronts Monitor key sites for piracy issues Product Presentation Execute release day placement tracking, providing monthly recaps for titles and products Ensure all product links are available and accurate in various consumer-facing directories Qualifications 2 years of professional experience, ideally at an entertainment company or on an account-facing team Digital distribution or home entertainment experience is a plus Acute attention to detail with strong organizational and communication skills  Humble, resourceful, quick-learner that thrives in a fast-paced environment Dynamic self-starter, diligent, and humble team player who takes great pride in work output We are looking for diverse perspectives.

A24 is an Equal Opportunity Employer and encourages applications from all kinds of candidates. Our target hourly rate for this role is between $22 to $24 per hour.

We do not use formal job titles internally and similarly named positions may have different compensation levels. Actual starting hourly rate within the range will depend on various considerations, including: work experience, skills, specializations, and training.