Business Services Consultant (816320)

• Manage a caseload of participants and provide individualized career counseling, coaching, mentoring, and employment support services.
• Assess participant competencies, work history, educational attainment, skills, abilities, and employment readiness to identify barriers and develop solutions.
• Conduct regular one-on-one meetings to support job search activities, training participation, job retention, and career advancement.
• Create individualized employment plans with short-term and long-term career goals and connect participants to available services and resources.
• Assist participants with resume development, interview preparation, job search strategies, and labor market research.
• Facilitate customer access to workforce programs, education, training opportunities, and employment services while ensuring a positive customer experience.
• Build and maintain relationships with employers, industry partners, community organizations, and workforce stakeholders.
• Conduct employer outreach to identify hiring needs, generate job leads, and promote workforce services.
• Connect employers with qualified candidates and support recruitment, interviewing, and hiring activities to fill open positions.
• Plan, coordinate, and facilitate hiring events, job fairs, recruitment drives, on-site interviews, and employer information sessions.
• Attend and represent the organization at partner, networking, and community events to expand employer engagement opportunities.
• Host employer and partner events to promote workforce solutions and strengthen business relationships.
• Collaborate with internal teams to align participant goals with employer workforce needs and job placement opportunities.
• Maintain ongoing communication with participants and employers to monitor employment outcomes, retention, and satisfaction.
• Document participant progress, employer engagement activities, and service outcomes in required systems and databases.
• Develop and maintain detailed knowledge of local labor market trends and emerging workforce needs.

• Bachelor's Degree from an accredited university or college or 2 years work experience in business to business sales, marketing, customer service, staffing or recruiting
• Excellent verbal and written communication and interpersonal skills
• Demonstrated strong customer service skills. Strong presentation skills with public speaking or outside sales experience
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Friendly, professional demeanor
• Sales or staffing experience preferred
• Bi-lingual (English/Spanish) preferred
• Ability to work well in teams and independently
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
• Ability to work well in teams and independently
• Valid Driver's License in good standing and proof of current automobile insurance required

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.