Community Liaison

- Develops strategies to maximize admissions including daily contact with potential referral sources including but not limited to hospitals, physicians, SUD specialist, community organizations and care managers, legal/judicial agencies and professionals.

- Utilizes strong sales skills to conduct referral development contacts with new and existing referral sources to generate inquiries to the facility and identify needed services to the community.

- Seeks referral development opportunities with various target market groups i.e., including but not limited to hospitals, physicians, SUD specialist, community organizations and care managers, legal/judicial agencies and professionals.

- Actively promotes new services/programs to referral sources.

- Coordinate and maintain up to date information on market area and competitors including pricing, census information, public and guest relations.

- Communicate and educate potential patients, families and consumers on programs and services.

- Responsible for creating and working from a strategic plan, planning and attending programs and events, assisting the Director in positioning the facility's products and services favorably in the healthcare market.

- Collects and maintains appropriate data, updates on market area and competitors including pricing, census information, product information and sales strategies.

- Handle potential referral source complaints and concerns by overcoming obstacles and completing a referral sources satisfaction survey and report back to facility administration.

- Obtain knowledge of what our competition is doing, must have a good business awareness and be able to work within a budget.

- Collaborate with the Director of Business Development, leadership at Valley Hope's residential and outpatient facilities, to identify new clients and strengthen relationships with the current stakeholders.

- Assists in creating and implementing a comprehensive Valley Hope business development plan for the assigned area. Complete weekly and monthly activity reports.

- This position will be remote, but you will need to live in KS or NE.

- This position will require frequent travel (estimated up to 50% of the time) within the assigned geographic area to meet with clients.

- Position will require some work outside of traditional office hours to attend meetings, meet with stakeholders, etc., as needed.