In Room Dining Server | JW Marriott Reston Station

We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with:

- An exceptional benefit plan for eligible associates & your family members

- Discounts with our Crescent managed properties in North America for you & your family members

- Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.

- Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.

- Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.

- Complete all shift side-work as outlined in the hotel's operating policies and procedures.

- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.

- Perform all cash handling responsibilities in accordance with company policies and procedures.

- Comply with attendance rules and be available to work on a regular basis.

REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance.

Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to "pitch-in" and help co workers with their job duties and be a team player.

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.

Every Crescent associate is a guest relations ambassador, every working minute of every day.

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.

By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.