Description
Why choose us? Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.
At Albertsons Companies, we are looking for team ‑ focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front ‑ end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer.
This role offers a fast ‑ paced, customer ‑ facing environment where your work directly supports store results and customer satisfaction. Bring your flavor Building the future of food and well ‑ being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
Main r esponsibilities :
- Oversee and coordinate all front ‑ end operations, ensuring fast, friendly, and accurate checkout service
- Support customer service programs and respond to customer concerns in a timely and professional manner
- Provide checkout support as needed, including register functions and customer assistance
- Guide and oversee front ‑ end activities including scheduling, service levels, and daily operations
- Maintain cleanliness, organization, and a positive front ‑ end environment
- Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
- Monitor inventory and ordering of front ‑ end supplies and materials
- Hire, train, coach, and develop front ‑ end associates and supervisors
- Support labor planning, budgeting, and expense control for the department
- Maintain compliance with company policies, safety standards, and operational procedures
- Complete daily reports, payroll processes, and required documentation We are looking for candidates who possess the following: Soft skills:
- Strong customer ‑ service focus with a professional team presence
- Effective communication, coaching, and collaboration skills
- Strong organization, prioritization, and planning abilities
- Ability to stay composed in fast ‑ paced, customer ‑ facing environments Skill areas:
- Front ‑ end operations and customer service execution
- Cash handling, reconciliation, and compliance practices
- Labor planning, scheduling, and service coverage
- Safety awareness and loss ‑ prevention support Knowledge:
- Front ‑ end systems, registers, and store operations
- Cash handling procedures, security protocols, and transaction policies
- Scheduling tools and basic computer applications Abilities:
- Ability to review service metrics, cash variance, and performance trends
- Ability to train, coach, and support associate development
- Ability to stand, move, lift, carry, or push objects as required
- Ability to operate and troubleshoot front ‑ end equipment
- Travel
requirements: None
requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct We also provide a variety of benefits including:
- Competitive w ages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you.