The Manager, Global Product Standards will be responsible for creating, sustaining, and refreshing global product standards. This role will collaborate with cross-functional teams to create alignment and document new product standards, provide technical and operational design, and develop scalable solutions that support the enterprise.
- Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, Industrial Design, or related major
- Six years of relevant professional experience in Operations (e.g., Rooms, F&B, Retail, Spa, Fitness, etc.) or related professional area, demonstrating progressive career growth and a pattern of exceptional performance
- Five years of relevant professional experience working in a hotel
- Strong standard awareness and proven success in managing product standards and compliance
- Respond to field questions around new and existing programs, platforms, and initiatives.
- Update Marriott Global Source (MGS) with new or refreshed content.
- Provide technical and tactical operational design on existing projects.
- Create job aids to support new, refreshed, or existing programs or initiatives.
- Collaborate closely across design, disciplines, and continent team.
- Use systematic processes to solve operational or design challenges.
- Work closely with cross-functional teams to update, refresh, design, develop and deliver scalable solutions.
- Translate requirements into compelling customer driven and profitable product or service solutions.
- Provide support to sourcing and supply change management, trend sourcing, and contracts.
- Provide content, feedback and updates as needed for Global Product Standards Audit.
- Provide updates and input to appropriate process and documents.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.