Claims Supervisor

Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Leadership in the overseeing and handling of claims.

- The ideal candidate will live in Lexington area, and will report into the Claims Branch Office.

- Manages overall operations of designated area of authority. Interviews, hires, trains, and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.

- Reviews claims on a regular basis in accordance with company policy. Reviews adjusters files for coverage and adequate reserves, acts as a resource for answering claims questions, provides additional services as required and takes action as necessary. Reviews claim correspondence and provides counsel on further action.

- Resolves coverage and other unusual questions within designated authority. Conducts related research as necessary.

- Maintains and applies working knowledge of adjusters files and statutory laws.

- Makes recommendations to and participates with the Claims Manager in developing and evaluating claims procedures.

- Assists the Claim Manager and may act on managers behalf as necessary.

- Receives and directs the processing of legal papers served upon ERIE involving claims action and directs activities of outside legal counsel as required.

- Assists in preparation for trial procedures and attends pre-trial functions and trials as necessary.

- Reviews reports, payments and buyer information; and, in some instances, negotiates with salvage auctions and salvage yards on behalf of the company as required.

- Contributes to projects, initiatives, teams, or other assignments to support business strategy, objectives, expectations, or operational outcomes.

- This position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.

The first five duties listed are functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.

- High school diploma or equivalent and six years of claims related experience required; or

- Associate degree and four years of claims related experience required; or

- Bachelor's degree and two years of claims related experience required.

- Completion of Associate in Claims (AIC) designation preferred.

- Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require.