Responsibilities
- Create and send quotes/toolpaths using proprietary software and customer supplied CAD models
- Create Quality Control checks for manufacturing usage
- Resolve issues that prevent auto-quoting using organization’s internal software
- Develop and maintain knowledge of organizational processes in order to convey benefits and respond to inquiries from customers within quotes
- Proactively collaborate with internal resources as necessary to answer questions customers may have regarding our process, specific materials or CNC in general
- Provide assistance as needed to machine operators
- Assist in troubleshooting parts and part creation
- Consistently evaluates for best practice and improvement opportunities for self, team, and company
- Comply with all company quality and safety standards
- Adhere to all company policies and operational procedures
- Perform additional tasks as assigned
Requirements
- Experience with CAD/CAM software packages
- Ability to learn advanced proprietary graphical computer-aided analysis software
- Strong communication skills, both verbal and written
- Ability to work independently with minimal supervision
- Ability to multitask and prioritize own workload
- Ability to work in a fast-paced, team-oriented work environment
- Attention to detail and accuracy
- Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads
- Bachelor’s Degree in Engineering or similar preferred
- Experience with CNC operated machines
- We offer a competitive salary
- In addition, we offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a 15% discounted rate
- Matching grants through Protolabs foundation
essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds.
Work Environment: Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration.
The noise level in the work environment is usually quiet to moderate.