One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy.
As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture.
Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
- Greet guests warmly and professionally, establishing a positive first impression.
- Provide clear directions and information on parking rates and payment options.
- Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
- Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
- Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
- Keep parking lots and surrounding areas clean and free of debris, including trash cans.
- Offer exceptional service by going the extra mile to assist customers with their needs.
- Maximize profitability by providing exceptional customer service.
- Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
- Report any equipment malfunctions or maintenance needs for timely repairs.
- Assist with office duties, including answering phones and emails.
- Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
- Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Patrolling parking areas on a golf cart in order to prevent vehicle damage and vehicle or property theft.
- Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
- Experience dealing with irate customers and resolving customer issues and/or complaints.
- Willingness to do whatever it takes to earn a "Thank You."
- Medical, dental, vision, life insurance coverage for full-time, eligible employees.
- Flexible Spending Accounts for full-time, eligible employees
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This posting was published by Ace Parking on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.