Training and Certification Manager (Administrator I)

Duties and responsibilities for this position include, but are not limited to, the following: Responsible for the development of training programs, operational/technical certifications, and delivery of standardized training programs; Prepare customized programs and author new training materials; Train employees on Coordinated Highways Action Response Team (CHART) specific topics including familiarization with applicable custom software and devices, standard operating procedures, traffic incident management duties, and communication protocols; Serve as the Project Manager for the CHART Reporting Tool; Prepare and monitor the annual training budget by conducting meetings, analyzing data, and estimating program costs; Monitor staff work and track AOC's performance indicators; Research new training programs and courses to further develop the AOC workforce; Perform routine quality control procedures on events by utilizing the Regional Integrated Transportation Information System (RITIS) and CHART Reporting t T ool systems; Ensure AOC staff are aware of training opportunities available to assist with their career advancement and professional development; and Coordinate with MDTA's Office of Human Resources and Workforce Development (OHRAWD) division and MDTA's Operations training unit.

Employees in this position will report directly to the Authority Operations Center Manager . The current vacancy is located in Baltimore, MD. This work requires the operation of electronic traffic detection and communications systems.

Employees are considered "Safety Sensitive" and may be required to work shifts that include evenings, nights and weekends based on the operational training needs for staff on rotating schedules. This position requires travel to regional MDTA facilities to perform essential duties. MDTA employees are offered a generous benefits package including a minimum of 11 paid holidays, a minimum of 27* days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans, and more! *May be prorated based on start date.

Qualifications

MINIMUM

QUALIFICATIONS: Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Four years of experience in administrative staff or professional work. **Two years of this experience must include working inside a traffic management center with active involvement in daily operations along with training, mentoring, or onboarding staff on procedures, software, and emergency response protocols. **This statement contains a SELECTIVE QUALIFICATION, which is more focused in scope than the Minimum Qualifications for this classification.

Selective Qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skills, and abilities). No substitutions are allowed for a Selective Qualification. Your placement on an eligible list may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information .

Please include all relevant experience on your application. This includes but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. Notes: 1 .

Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. 4.

Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

If you have held more than one position at the same employer , please list each position that you held and the length of time that you held each position. Licenses & Certifications Employees in this classification will be assigned duties which require the operation of a motor vehicle. Employees must possess and maintain a Driver's License valid in the State of Maryland.

Applicants must list the license number and date of expiration on the application. Employees will be required to obtain and maintain the following training and certifications during the probationary period: National Incident Command System IS 100 Certification National Incident Command System IS 200 Certification National Incident Command System IS 700 Certification National Incident Command System IS 800 Certification Federal Highway Administration (FHWA) Strategic Highway Research Program (SHRP) 2 Certified Traffic Incident Manager (TIM) Trainer Additional Information SPECIAL

REQUIREMENTS: 1. An offer of employment shall be conditional on the result of a medical examination by the agency physician in order to determine the candidate's ability to perform essential job related tasks. 2.

Candidates will be subject to pre-employment drug testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs. 3. Employees in this classification are considered "Safety Sensitive" employees and are subject to substance abuse testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.

APPLICATION PROCESS : Please apply online at https://www.governmentjobs.com/careers/mdotmd RESUMES CANNOT BE SUBSTITUTED FOR THE ONLINE EMPLOYMENT APPLICATION. Paper applications (Form DTS-1) will not be accepted for this recruitment. All applications must be received by 08/19/2026.

Please be advised that the State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Selected candidate(s) may be subject to background and reference checks . The incumbent in this position is not a mem ber of a covered bargaining unit.

For education obtained outside the U.S. , at the time of application, you are required to provide proof of the equivalent American education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services ( http://www.naces.org ) or World Education Services: International Credential Evaluation ( https://www.wes.org/ ).

This must be submitted as an attachment with the application of the position in which you are applying. The Maryland Transportation Authority is not sponsoring new employees in the application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer. WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. MDTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission - connecting our customers to life's opportunities. Join us in serving our Maryland residents, visitors, and businesses! Reasonable Accommodations for persons with disabilities will be provided upon request.

Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request. Please notify in advance. MD Relay Service Number 1-800-735-2258 (TTY Number: 711).

Bilingual applicants are encouraged to apply. Issue Date: 08/05/2026 Come join the Maryland Department of Transportation Team!

We offer more than just a paycheck!!!!

We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting: https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152 Don't miss out on a great opportunity for a challenging career along with fabulous benefits! *Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees.

Temporary employees do not receive benefits. 01 Do you possess two years of experience working inside a traffic management center with active involvement in daily operations along with training, mentoring, or onboarding staff on procedures, software, and emergency response protocols? Yes No 02 If you answered "Yes" to Question 1, please describe where you have obtained the experience defined above, listing the name of the employer(s), the dates you were employed, and the duties of the position(s) you held.

This experience must also be reflected under the "experience" section of your application. If you do not have this experience, enter N/A. Do not write "See Resume".

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