Lead Platform Engineer

We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.

Our team offers secure virtual endpoints to thousands of Capital One and third party associates that are accessible from multiple devices, accelerating business productivity, workflow continuity, supporting hybrid work models, and centralizing data protection to meet rigorous compliance standards.

- Deployment, management and maintenance of virtualization platform Amazon Workspaces in Amazon Web Services (AWS)

- Escalate and drive issues related to support of virtualization platforms

- Join high severity incident calls and lead troubleshooting efforts for a quick recovery

- Identify, diagnose and resolve Windows based desktop vulnerabilities Monitor, troubleshoot, and escalate production problems as per operations processes affecting desktop infrastructure

- Work collaboratively with other IT team members to resolve complex issues and implement improvements

- Create and maintain comprehensive documentation for all IT systems and services the team

- Train users on software and promote IT policies and procedures

- Engage in service capacity planning, demand forecasting, and system tuning

- Excellent problem solving, oral, and written communications

- At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).