Development and Gift Specialist

- Independently process gifts daily for the Hoover Institution

- Interface with University Development Services to ensure gift records are aligned between the Hoover Institution and Office of Development

- Oversee the donor welcome process for new Hoover Council supporters

- Provide administrative support for the development events program

- Manage inventory for development events and donor welcome packets

- Manage and process high volume of biographical data, including analyzing and monitoring entries for accuracy and completeness to maintain data integrity and hygiene.

- Review all daily gift receipts, acknowledgements and tribute letters that are sent to donors.

- Coordinate with development officers on large or complex gifts.

- Utilize multiple gift processing systems for high-profile activities.

- Determine gift allocation and reach out to officers for confirmation.

- Process credit card transactions and follow up on failed transactions.

- Develop and maintain expertise in database systems and assist with new data features/patterns.

- Analyze database information and identify process improvements.

- Ensure compliance through systematic internal database audits.

- Test and recommend workflow improvements within parameters.

- Provide business support to development officers and finance.

- Propose new processes, improvements, and systems to improve data collection and inconsistencies.

- Provide customer and business support to development officers and finance.

- Coordinate with development officers on complex gifts and/or data projects

Bachelor's and 3 years of relevant experience OR equivalent combination

- Technical: Intermediate gift systems expertise; troubleshoots multi-system issues; working knowledge of IRS regulations. Advanced ability in MS Office Suite and applications

- Communication: Advanced correspondence and documentation; confident presentations; trusted partner to development officers

- Problem-Solving: Investigates complex problems and recommends solutions; independent and sound judgment on transactions. Conduct research and ability to interpret information.

- Management: Small project leadership; emerging leader; peer mentoring and training

- Specialized: Intermediate financial skills; risk identification and control implementation; solid development operations foundation

• Manage and process high volume of biographical data, including analyzing and monitoring entries for accuracy and completeness to maintain data integrity and hygiene.

• Review all daily gift receipts, acknowledgements and tribute letters that are sent to donors.

• Coordinate with development officers on large or complex gifts.

• Utilize multiple gift processing systems for high-profile activities.

• Determine gift allocation and reach out to officers for confirmation.

• Process credit card transactions and follow up on failed transactions.

• Develop and maintain expertise in database systems and assist with new data features/patterns.

• Analyze database information and identify process improvements.

• Ensure compliance through systematic internal database audits.

• Test and recommend workflow improvements within parameters.

• Provide business support to development officers and finance.

• Propose new processes, improvements, and systems to improve data collection and inconsistencies.

• Provide customer and business support to development officers and finance.

• Coordinate with development officers on complex gifts and/or data projects

Bachelor’s and 3 years of relevant experience OR equivalent combination

• Technical: Intermediate gift systems expertise; troubleshoots multi-system issues; working knowledge of IRS regulations. Advanced ability in MS Office Suite and applications

• Communication: Advanced correspondence and documentation; confident presentations; trusted partner to development officers

• Problem-Solving: Investigates complex problems and recommends solutions; independent and sound judgment on transactions. Conduct research and ability to interpret information.

• Management: Small project leadership; emerging leader; peer mentoring and training

• Specialized: Intermediate financial skills; risk identification and control implementation; solid development operations foundation